Delivery Information

Shipping Policy.

Delivery information for customers shopping with KARVETTA. Here is how to understand our estimated delivery timeframe and get help with a shipment.

Estimated delivery

7–15
business days

Our estimated delivery timeframe is 7–15 business days from the date you place your order. This timeframe includes both order processing and shipping.

Business days exclude weekends and public holidays. The timeframe is an estimate rather than a confirmed delivery appointment.

Delivery destinations

Our store focuses on customers in the United States and the United Kingdom. Enter your full delivery address at checkout to check the shipping options available for your order.

If no shipping option is available, contact us with the item name, destination country, and postal code before placing an order.

Processing and transit

The 7–15 business day estimate covers the period from placing your order through processing and delivery. It is not an additional 7–15 business days after dispatch.

If you need an item for a specific date, contact us before ordering to check the delivery information available for that item and destination.

Shipping charges

Review the shipping charge shown at checkout before completing payment. Contact us before ordering if you need clarification about the shipping option or charge displayed.

Tracking your shipment

Check your shipping confirmation email for tracking details when they are available. Use the carrier tracking number rather than your store order number when looking up a shipment.

A newly issued tracking number may not show carrier scans immediately. If you cannot find your tracking details or need help with an update, contact us with your order number.

Checking your delivery address

Please review the recipient name, street address, apartment or unit number, postal code, and contact details before submitting your order.

If you notice an error after ordering, contact us promptly with your order number and the correct details so we can check whether a change is still possible.

Need help with delivery?

If your order has not arrived after the estimated timeframe, or a tracking update appears incorrect, contact us with your order number and tracking number, if available.

For a parcel marked as delivered that you cannot locate, check any delivery notes and your usual safe place, then contact us so we can review the shipment details with you.